Terms of Service
Welcome to Rai.
By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.
General
Rai reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
By using this website, you confirm that you are at least the age of majority in your region or are using the website under the supervision of a parent or guardian.
Products & Services
All products displayed on Rai are subject to availability.
We make every effort to display product colours and details accurately. However, slight variations may occur due to lighting, photography, and screen settings.
Many of our pieces are created in small batches and may feature minor variations that are part of the handmade process.
Pricing
All prices listed on the website are in INR (Indian Rupees) unless stated otherwise.
Rai reserves the right to modify product prices at any time without prior notice.
Orders
We reserve the right to refuse or cancel any order if fraudulent, suspicious, or unauthorized activity is suspected.
Once an order is placed, customers will receive an order confirmation via email or SMS.
Shipping & Delivery
Shipping timelines are estimates and may vary depending on location, courier services, weather conditions, or unforeseen delays. Rai is not responsible for delays caused by incorrect shipping information provided by the customer.
Exchanges & Returns
Please refer to our Returns & Exchanges Policy for detailed information regarding exchanges, damaged items, and return eligibility.
Intellectual Property
All content on this website, including images, branding, logos, graphics, text, and designs, belongs to Rai and may not be copied, reproduced, or used without permission.
Third-Party Services
Payments and certain website services may be processed through trusted third-party providers. Rai is not responsible for issues arising directly from third-party services.
Contact
For any questions regarding these Terms of Service, please contact us at:
raistorein@gmail.com