Privacy policy
Your privacy matters to us.
At Rai, we are committed to protecting your personal information and ensuring a safe shopping experience.
Information We Collect
When you place an order or interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order history
This information is collected solely to process orders, provide customer support, and improve your shopping experience.
How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Communicate order updates
- Respond to customer queries
- Improve our products and website experience
- Send occasional updates or promotional emails (only if subscribed)
Payment Security
Payments made on Rai are processed securely through trusted third-party payment providers.
We do not store or have access to your complete payment details.
Data Protection
We take reasonable measures to protect your personal information and prevent unauthorised access, misuse, or disclosure.
Cookies
Our website may use cookies to improve browsing experience, analyze website traffic, and remember customer preferences.
By using our website, you agree to the use of cookies.
Third-Party Services
Certain services on our website may be handled by trusted third-party providers such as payment gateways, shipping partners, or analytics tools.
These providers only receive the information necessary to perform their services.
Your Consent
By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.
Changes to This Policy
We may update this privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at raistorein@gmail.com.